Wow VIP Club
Your VIP points
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Please ask at the salon about your points.
How you collect points
Membership is free and starts with your first appointment.
1 ptsfor every £1 of eligible paid spend, rounded half up once per completed paid visit
100 ptsonce, after your personal Fresha registration is verified and your first eligible completed paid visit
150 ptsfor you as the referrer, after the new client’s first eligible completed paid visit; no bonus for the referred client
20 ptsonce, for genuine private feedback while your VIP account is active; never for a public review
What you can claim
Points turn into treatments, never into cash.
300 ptsParaffin wax treatment — hands
350 ptsParaffin wax treatment — feet
400 ptsPedicure add-ons: corn & callus removal + toenail reconstruction
900 ptsGel polish pedicure
1300 ptsOne maintenance appointment (medium or long length)
Good to know
- Points are added after your appointment has taken place and been paid for. Cancelled or missed appointments earn no points.
- Points have no cash value, cannot be exchanged for money and cannot be transferred to another person.
- The 900- and 1,300-point rewards are normally available Tuesday, Wednesday or Thursday, subject to availability. Other days require a documented exception approved by the salon.
- One reward per visit, deducted only when the treatment is provided. Points must be sufficient and unexpired then; booking does not reserve or deduct them.
- Your full remaining balance expires at the end of the anniversary day, in Europe/London, after 12 calendar months without an eligible completed paid visit. A 29 February anniversary falls on 28 February in a non-leap year. Bonuses and bookings do not extend this period.
- Genuine private feedback earns 20 points once while your VIP account is active. Public reviews and ratings are not rewarded. There is no rebooking bonus.
- The 400-point reward includes corn and callus removal plus toenail reconstruction, only as add-ons to a separately paid pedicure. Standard services are included; extras not included in the reward are paid separately.
- Please contact the salon at least 24 hours before a paraffin treatment. The salon may approve an exception.
- Salon-created Fresha profiles, bookings, QR scans and unpaid visits do not qualify for registration bonuses. Personal registration must be verified.
- Refunds result in documented ledger adjustments. Insufficient balances and ambiguous cases require review by the salon; balances are never automatically made negative.
- The programme has not launched. No retrospective points are awarded. The terms shown here describe the proposed launch rules.